Operation Setup
​Installation, systems & merchandise readiness
RH1 organizes all operational elements to prepare the venue for a smooth opening. The team oversees the installation and integration of attractions, equipment, and guest systems, configures POS and payment solutions, and finalizes merchandising, uniforms, and operational supplies.
This structured setup allows the venue to open fully equipped, staffed, and ready to deliver a seamless entertainment experience.
Equipment Installation & Integration
Setup & System Coordination
Key operational equipment and attractions are installed and coordinated to align with the final design, spatial layout, and operational workflows. Installation sequencing is reviewed to ensure compatibility between attractions, back-of-house systems, and guest-facing areas.
Attention is given to coordination between suppliers, installers, and site conditions to reduce conflicts and support smooth commissioning.
Key deliverables include:
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Installation coordination inputs and checklists
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Alignment review with approved layouts and operational workflows
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Installation readiness and issue tracking notes
POS & Payment Systems
Ticketing, Cashiering & Guest Systems
​We support implement POS, ticketing, and payment systems that support how guests enter, move through, and pay within the venue. This includes customer experience systems such as check-in flows, wristbands or access media, and digital or app-based touchpoints.
Transaction logic, payment options, and reporting requirements are defined to match daily operations and management needs. System checks cover integrations with access control, CRM, and other operational tools to confirm stability and readiness before opening.
Key deliverables include:
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POS and payment system setup
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Guest experience system setup
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Operational configuration guidelines
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System integration readiness checks
​Merchandising & Supplies Setup
Retail, Uniforms & Operational Readiness
We defines the merchandise mix, uniforms, F&B items, and operating supplies needed for opening day. Products and quantities are designed based on brand positioning, target customers, feasibility study and realistic opening demand.
We coordinates ordering timelines, aligns suppliers, and confirms specifications for all branded items - making sure they support both guest experience and daily operations
Key deliverables include:
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Merchandise and supply ordering
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Uniform and branded item
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Opening inventory readiness checklist
​Our Market Segments
​Our work spans entertainment development projects of different formats and scales
Family Entertainment Centers (FECs) Operation Setup
Theme Parks Operation Setup
Amusement Parks Operation Setup
Playgrounds & Edutainment Operation Setup
Immersive Experiences Operation Setup
Malltertainment Operation Setup
Other Services
Market Research
Master Plan & Concept Design
Branding
Layout & Design Development
Construction Supervision
Team Setup
Feasibility Study
Sourcing
